Presentation – DVS Secretarial Studies
90 CREDITS
1350
HOURS
The program aims to develop learners’ skills in text and data entry, writing documents and designing presentations, charts, graphs and document templates.
Presentation of the courses
Occupation and training
This course presents a realistic vision of the job of secretary. It also provides information on the training plan.
Occupational health and safety, customer service and professional ethics.
Developing skills, joining the labour market.
Writing high-quality English
Check and correct the quality of materials written in English.
Improve sentence structure and ensure use of proper syntax.
Write copy with a professional tone, style and level of language.
Customer service
Greet clients in person.
Answer phone calls courteously and listen attentively.
Handle email messages and process document requests.
Receive and interpret appointment requests, properly create appointments.
Follow up on document requests and ensure materials are properly assembled.
Handle special situations, interpret them fairly, offer solutions.
Presentation design
Organize the work, assemble needed items.
Prepare the presentation, taking care to present the information accurately.
Format the presentation, giving it an appropriate appearance.
Check the quality of the work and ensure that it is consistent with requests and guidelines.
Select the most suitable printing format and deliver the presentation.
Accounting operations
Organize the work, treating the data as confidential.
Follow up on accounts receivable and create, prepare and produce the relevant data.
Follow up on accounts payable.
Prepare documents for payroll.
Business correspondence
Organize the work to be done, correctly interpreting requests and instructions.
Write letters one or more pages long.
Format letters.
Check the quality of the work.
Handling cash
Organize the work to be done.
Prepare tax forms, ensuring accuracy of sub-totals and totals.
Prepare bank reconciliations, ensuring accuracy of amounts.
Handle petty cash and correctly prepare the petty cash register.
Producing tables and charts
Perform multi-sheet operations.
Produce charts.
Produce flow charts and diagrams.
Create templates.
Use review tools for shared files.
Export and import folders.
Producing tables and charts
Perform multi-sheet operations.
Produce charts.
Produce flow charts and diagrams.
Create templates.
Use review tools for shared files.
Export and import folders.
Business texts in French
Prepare the work.
Organize and write the text, with the aid of search tools.
Format the document in accordance with French-language layout rules.
Check the quality of the work and sources.
Interaction in French
Organize the work to be done, produce a realistic schedule.
Make and follow up reservations.
Prepare meeting notices, news releases, invitations and supporting documents.
Send out necessary documents on time.
Produce a report, minutes or summary of the event.
Format and lay out documents.
Technical support
Ensure that equipment is properly operated and maintained.
Assist staff in the use of equipment and technology.
Purchase office supplies.
Joining the workforce
Find an internship; communicate and observe workplace activities.
Prepare a résumé and cover letter and take steps to secure an internship.
Perform various tasks, communicate with co-workers and supervisors.
Write a summary and detailed report of work done during the internship.
This course helps students understand their future role in a company and gives them a clear picture of their profession.
Copy editing in French
Learn the fundamentals of spelling, grammar and syntax essential for copy editing in French.
Learn about business vocabulary, punctuation and certain elements that can improve the quality of a text.
Interpret text, identify and correct grammatical errors.
Use the right terms, rules and exceptions. Interpret the meaning, nature and function of words.
Document management
File documents and correctly organize documents in folders.
Create and correctly name folders.
Process active, semi-active and inactive documents and transfer records appropriately.
Spreadsheets
Correctly edit, adjust, modify, format and sort spreadsheet data.
Format spreadsheets with titles, headers and footers.
Use all printing options by properly adjusting the print settings.
Business writing in English
Prepare the work, gather and interpret information.
Use good writing techniques, with a diversified vocabulary and sentence structure.
Check the quality of the work, ensuring it is error-free and requests have been fulfilled.
Word processing
Enter, process, organize, correct and print simple texts.
Manage files and make backup copies.
Study and create tables and merge texts with a database.
Organize folders, including the creation of nomenclature rules for files and folders.
Creating databases
Create the database structure.
Change data, ensure accuracy of changes.
Extract and sort data.
Format and print data.
Import and export data.
Translation
Read the text to be translated, noting the tone, style and level of language.
Translate the text into the target language.
Check the quality of the work.
Visual design of documents
Organize the work to be done.
Design the document.
Check the quality of the work.
Bind and distribute the documents.
Qualities and aptitudes required for this job
Skills wanted :
Are highly organized and enjoy responsibilities
Possess an aptitude for communication
Work well under pressure
Are detail-oriented and rigorous
Demonstrate good judgment and a strong ethical sense
Acquired skills :
Processing of accounting documents
Recording of accounting transactions
Payroll management
Management of annual account closings
Job perspectives :
Office clerk
Administrative assistant
Personnel clerk
Executive assistant
General office support
Data entry clerk
Human resources assistant
Work place At the end of the training, graduates will be expected to practice in private and public sector companies.
Eligibility Holder of a secondary scholl diploma or its recongnized equivalent (e.g. certificate of equivalence of level of education or a higher education diploma, such as a college diploma or a bachelor’s degree.
PLACEMENT RATE